Family Voices Colorado is pleased present a provider hotline to answer the questions of pediatric practices and provide resource information for children with special health care needs (including disabilities and chronic illness).

The hotline is the result of collaboration among Family Voices, the Colorado Children’s Healthcare Access Program (CCHAP) and the Colorado Department of Health Care Policy and Financing (HCPF), especially the Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) program. CCHAP has been working with several pediatric practices across the Metro Denver area to provide extra support to those providers willing to see patients covered by Medicaid and CHP+.

1. To assist pediatric practices with resources they may not be aware of for treating children and youth with special health care needs;
2. To identify case management services for families who may not know they are available;
3. To identify gaps or shortages in services through the data collected.

The Provider Resource Hotline is 1-877-731-6017.

For assistance or more information:
- Call Monday - Friday from 8:00 a.m. to 4:00 p.m./ Voice mail 24/7
- E-mail providerhotline@familyvoicesco.org
- Fax information sheet to 303-691-0846

Click here to download the Provider Hotline fax sheet

While some identified pediatric practices have been targeted for the beginning of this project, any practice, including family practices, can access the Hotline or e-mail for assistance.