current openings

The Intake and Administration Specialist, a part-time position in the Denver Metro area, will work to provide administrative support to the executive staff and family navigators in order to support their efforts to assist families with children and youth with special healthcare needs within Colorado.  The Executive Team and Administration Specialist will meet at least weekly.  Position is hybrid with most work able to be completed at home but attendance at events, in office and at meetings in the Denver Metro area will be required intermittently as well as regular check-ins at the office in Denver.  The Administration Specialist reports directly to the Executive Director.

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Primary Responsibilities
The Administration Specialist will work with the FVCO team to support staff in their efforts to support children and youth with special healthcare needs.

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Duties will include:

• Answer and triage phone calls and responds to email and website inquiries

• Completes intakes for new contacts via phone, email, and digital intake form; enters information into database; and tasks family navigators to follow-up with clients

• Manages organization calendar and shared drive

• Distributes surveys and collates results

• Formats and creates shareable documents such as agendas, resource sheets, spreadsheets, etc.

• Maintains office space and presence at Colorado Health Capitol

• Orders print materials and mails materials as needed

• Maintains inventory of resources and resource fair supplies by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

• Maintains HIPAA compliance

• Exhibits polite, professional, and compassionate communication via phone, video calls, e-mail, and mail

 

Qualifications

• Excellent communications and interpersonal skills

• Experience working within the special healthcare needs and/or disability world

• Ability to execute tasks independently

• Excellent organizational skills

• Compassionate

• Highly computer literate

Preferred but not required

• 3 years administrative experience

• Bilingual (English and Spanish)

• Parent or sibling of a child, youth, or adult with special health care needs, will be given preference

• Knowledge of the Health Insurance Privacy and Accountability Act (HIPAA)-related policies and procedures

• Experience with database systems such as Vertical Change and Salesforce

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For more details and how to apply, see document below: